1/13/2024 0 Comments Perception bias![]() However, considerable health, psychology, and socioeconomic damage highlight the existence of managerial problems at the system and facility levels. Since this public health emergency was identified, governments and institutions have released guidelines or implemented regulations to meet the demands of LTCFs while mitigating the impacts of the crisis. The high morbidity and mortality of COVID-19 presents challenges for surveillance systems and infection prevention and control (IPC) and causes severe damage to safety, healthcare provision, and administrative operations in LTCFs, leading to higher reported deaths compared to younger population groups. LTCF residents are a vulnerable population group at a higher risk of susceptibility and mortality from COVID-19 than younger population groups. This disease is harmful to all populations, particularly individuals residing in long-term care facilities (LTCFs) who require specialized medical care and life support. Identified as a pandemic by the World Health Organization (WHO) in January 2020, coronavirus disease 2019 (COVID-19) remarkably affected the healthcare sector and rapidly evolved into a global emergency. The results highlight that managers counteract their perception bias and subjective estimation to avoid inappropriate decisions in healthcare operations and risk governance for a future health emergency. This study extends the application of CPT into organizational-level decisions. This study is the first research that proposes a CPT model to predict administrators’ risk perception under varying mixed gain–loss circumstances involving considerations of healthcare and society in the pandemic context. Specifically, cost-leadership facilities behave in a loss-averse way, whereas hybrid-strategy LTCFs appear biased in measuring probabilities. The contextual determinants, including LTCF type, scale, and strategy, simultaneously affect leaders’ risk perception toward consequences and probabilities. ![]() LTCF managers exhibited perception bias that led to over- and under-estimation of the occurrence of infection risk. The findings show that participants exhibited risk aversion for small losses but became risk-neutral when considering devastating damages. ![]() This study employed the policy Delphi method and survey data to examine managers’ perceptions and attitudes and explore the effects of sociodemographic characteristics on healthcare decisions. This study aims to draw on cumulative prospect theory (CPT) to develop a decision model to explore LTCF administrators’ risk perceptions and management decisions toward this pandemic. Coronavirus disease 2019 (COVID-19) has posed severe threats to human safety in the healthcare sector, particularly in residents in long-term care facilities (LTCFs) at a higher risk of morbidity and mortality.
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